Help & Support

Thank you for attending the Migraine World Summit. We’re here to help, but we’re also a small team and can be overwhelmed when tens of thousands of people are attending an online event.

  1. Before sending your query, please review the following Frequently Asked Questions.
  2. If your question is not answered you can either submit a support inquiry in the box at the bottom of this page or chat live when one of our Community Support Volunteers is available using the ‘Let’s talk’ box at the bottom right of any page.
  3. Remember our support team are not medical professionals, we cannot provide medical or personal advice regarding your migraine condition. Only your qualified personal health professional can provide medical advice.
  4. We are more than happy to provide support and answer questions to help you get the most out of this event.

We’ll get back to you as soon as we can. Thank you.

Frequently Asked Questions
How can I make sure I am notified when the Summit is live?

To make sure you are notified about the Migraine World Summit simply click on any of the blue registration buttons on the website and enter your email. You will receive a confirmation email within 15 minutes to confirm your address. Once you have confirmed your email address you’re all set.

If you don’t receive your confirmation email within 15 minutes, please check your junk mail or promotions tab. Sometimes it gets stuck there. For further issues please feel free to contact us using the website chat.

Is the Migraine World Summit only virtual or online in 2021?

Yes, the 2021 Migraine World Summit is entirely online and virtual due to the restrictions imposed by COVID.

In the past, we have had both in-person onstage events as well as the virtual event. 2021 will be 100% virtual. We hope to include in-person events in the future from 2022.

When is the Migraine World Summit live?

The Migraine World Summit is an annual event held each year. It is live every year in March.

The 2021 online Migraine World Summit was live from March 17-25.

Make sure you join our newsletter or Register at the bottom of this page to be the first to know about any news or events.

How can I purchase my own copy of the Migraine World Summit?

If you missed the live event or important sessions or you want to re-watch the interviews, you may order an Access Pass which includes all the interviews, audio, and transcripts. A portion of the proceeds will go towards our migraine charity partners who are listed on our homepage.

To get unlimited, on-demand access, visit the order page.

How does the Summit raise money for charity if it's free?

When the Migraine World Summit is live, free access is granted to watch the interviews. Each day is open for 24 hours until the next day of the event begins.

A copy of the Summit can also be purchased. From those who order a copy, up to 50% of the proceeds go towards our partner migraine charities, many of whom are listed on our homepage.

We also encourage attendees to share our charity partner pages with their friends, family, and colleagues to help raise funds for migraine research and patient support.

Please note: purchase is entirely optional and not required to preview the expert speakers.

Is vestibular migraine covered?

Yes! We've had several experts cover this topic in the past and we will have Vestibular Migraine covered again in 2021 with Dr. Shin Beh. Please stay tuned for the release of the Schedule (announced via email and social media) to note what day his interview will feature.

In 2019 Michael T. Teixido, MD discussed vestibular migraine in his interview entitled ‘Understanding Balance, Vertigo and Dizziness’ on Day 3 of the 2019 Migraine World Summit.

In 2018 year Dr. Frederick Godley (MD, FACS) discusses the vestibular system this year. He is an otolaryngologist (or ENT doctor) and President of the Association of Migraine Disorders. To preview his talk click here.

In 2017 Dr. David Dodick also discussed Vestibular migraine in detail including treatments for V.M. He is the immediate past president of the International Headache Society and Director of Headache Program at the Mayo Clinic. If you missed his session you can preview the interview here.

Is hemiplegic migraine covered?

In 2019 Day 8 we spoke with migraine patient advocate, Nim Lalvani, who has hemiplegic migraine.

In 2018 several of our speakers reference hemiplegic migraine in their talks including Allan Purdy MD, Juliana VanderPluym MD, Robert Cowan MD, and Teri Robert.

However, in 2017 Dr. David Dodick discussed Hemiplegic migraine in detail. He is a past president of the International Headache Society and Director of Headache Program at the Mayo Clinic. He is an extremely experienced headache specialist. If you missed his popular session you can preview the interview here.

Why are the Summit interviews free for only 24 hours?

Our mission is to reduce the global burden of migraine through world-class education from leading experts. To do this, we travel to interview, film, edit, and produce these interviews. What is involved?

  • Access to world-class headache specialists is provided for free during the event each year—there is no requirement to pay anything, ever, while the event is live.
  • We do not ask for donations. Instead, we rely on the proceeds from sales of each year’s Summit to help keep the event running. This is only a very small percentage of all Summit viewers since the vast majority attend for free.
  • We donate up to 50% of our proceeds to migraine charity partners, with over $25,000 USD going to charities across three continents over the last few years.
  • The remaining proceeds go towards the costs and expenses, which include filming, video production, and editing. The resources, infrastructure, website, contractors, and team required to produce the Migraine World Summit is significant.
  • The 2020 event, for example, produced over 18 hours of video and over 400 pages of transcripts.
  • The Migraine World Summit does not employ any full-time employees—most of our team members are volunteers.

Ultimately our goal is to make this event sustainable so it can be run year after year, reach more people, and make a positive difference for even more people affected by migraine. Free interview availability is limited to encourage a small percentage of people to purchase a copy of the Migraine World Summit, which helps keep the event running each year. We always welcome constructive suggestions on how we may better serve you.

How can I become an referral partner or affiliate?

Simply register your details on our affiliate page shown in the footer and we’ll send you everything you need to help share the Migraine World Summit, bring the migraine community together and raise funds in the process.

Do I need to wait for the emails, to watch the interviews?

No. You can access the interviews directly on the website. Interviews will open according to the schedule (4 per day) every day at 3:00 pm ET (Eastern Time, New York).

What if I don’t receive my daily email?

The daily emails are helpful reminders, but you can also access the interviews directly on our website. If you don’t receive your email within 1 hour of the Day opening (i.e. by 4:00 pm ET, New York), please check your junk or spam folder and add us to your safe contacts. If our email is not in your inbox or spam folder, let us know by using the website chat feature (bottom right of the screen).

What if the video doesn’t load or freezes?

We use an external service provider to host our videos. This ensures that you can watch in High Definition (HD) while thousands of others view simultaneously. Occasionally, a weak internet connection may cause the video to freeze or fail to load. If this happens, note how far into the interview you have watched and refresh the page. Then forward to where you left off.

Can we access earlier Summits?

Yes, the earlier Migraine World Summits from 2016-2021 are available. Most interviews are as relevant today as when they first aired. As a registered visitor you can watch the first 2 days of each Summit in their entirety. For the remaining days you can enjoy a preview of each interview. As a paid member, you can watch all the interviews for that year's summit.

2021 Summit

2020 Summit

2019 Summit

2018 Summit

2017 Summit

2016 Summit

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