Help & Support

Thank you for attending the Migraine World Summit. We’re here to help, but we’re also a small team and can be overwhelmed when tens of thousands of people are attending an online event.

  1. Before sending your query, please review the following Frequently Asked Questions.
  2. If your question is not answered you can either submit a support inquiry in the box at the bottom of this page or chat live when one of our Community Support Volunteers is available using the ‘Let’s talk’ box at the bottom right of any page.
  3. Remember our support team are not medical professionals, we cannot provide medical or personal advice regarding your migraine condition. Only your qualified personal health professional can provide medical advice.
  4. We are more than happy to provide support and answer questions to help you get the most out of this event.

We’ll get back to you as soon as we can. Thank you.

Frequently Asked Questions
How can I make sure I am notified when the Summit is live?

Please note the most recent Migraine World Summit was held March 18-26, 2020. Due to the hardship caused by the pandemic there will be a limited Replay from June 10th to 19th, 2020.

To make sure you are notified about the Migraine World Summit simply click on any of the blue registration buttons on the website and enter your email. You will receive a confirmation email within 20 minutes to confirm your address. Once you have confirmed your email address you’re all set.

If you don’t receive your confirmation email within 20 minutes, please check your junk mail or promotions tab. Sometimes it gets stuck there. For further issues please feel free to contact us using the website chat.

What is the difference between the online Migraine World Summit and the in-person event?

The online Migraine World Summit is the main event which you can attend from the comfort and privacy of your own home. It features four experts each day with a highlights webinar on the final day. View the schedule page for details.

The in-person event is a physical event where speakers from the Summit present to a live audience. It is also known as Migraine World Summit OnStage. It was held on location at the Grand Hyatt in New York city on March 11. The special evening included an expert panel, special guest speakers and the hosts of the Migraine World Summit.

The in-person event was filmed and shared via Facebook Live during the event for those who are not able to attend in-person. Highlights from the Onstage event also feature on Day 9 of the online Migraine World Summit for those who could not attend or see the Facebook Live Stream.

When is the Migraine World Summit live?

The Migraine World Summit is an annual event held each year. It is live every year in March.

The 2020 online Migraine World Summit was live from March 18-26. There was also an in-person event held at the Grand Hyatt, New York City on March 11.

Due to the unprecedented hardship caused by the pandemic there will be a one-off Replay from June 10th to 19th, 2020.

Make sure you join our Newsletter or Register at the bottom of this page to be the first to know about any news, events or opportunities.

How can I purchase my own copy of the Migraine World Summit?

If you missed the live event or important sessions or you want to re-watch the interviews, you may order an Access Pass which includes all the interviews, audio and transcripts. A portion of the proceeds will go towards our migraine charity partners who are listed on our homepage.

To get unlimited, on-demand access, visit the order page.

How does the Summit raise money for charity if it's free?

When the Migraine World Summit is live, free access is granted to watch the interviews. Each day is open for 24 hours until the next day of the event begins.

A copy of the Summit can also be purchased. From those who order a copy, up to 50% of the proceeds go towards our partner migraine charities, many of whom are listed on our homepage.

We also encourage attendees to share our charity partner pages with their friends, family, and colleagues to help raise funds for migraine research and patient support.

Please note: purchase is entirely optional and not required to preview the expert speakers.

Is vestibular migraine covered?

In 2019 Michael T. Teixido, MD discussed vestibular migraine in his interview entitled ‘Understanding Balance, Vertigo and Dizziness’ on Day 3 of the 2019 Migraine World Summit.

In 2018 year Dr. Frederick Godley (MD, FACS) discusses the vestibular system this year. He is an otolaryngologist (or ENT doctor) and President of the Association of Migraine Disorders. To preview his talk click here.

In 2017 Dr. David Dodick also discussed Vestibular migraine in detail including treatments for V.M. He is the immediate past president of the International Headache Society and Director of Headache Program at the Mayo Clinic. If you missed his session you can preview the interview here.

Is hemiplegic migraine covered?

In 2019 Day 8 we spoke with migraine patient advocate, Nim Lalvani, who has hemiplegic migraine.

In 2018 several of our speakers reference hemiplegic migraine in their talks including Allan Purdy MD, Juliana VanderPluym MD, Robert Cowan MD, and Teri Robert.

However, in 2017 Dr. David Dodick discussed Hemiplegic migraine in detail. He is a past president of the International Headache Society and Director of Headache Program at the Mayo Clinic. He is an extremely experienced headache specialist. If you missed his popular session you can preview the interview here.

When will the schedule for the 2020 Migraine World Summit be released?

The 2020 schedule has been released. Click the Summit or Watch Now buttons on this page to view the schedule for 2020.

Why are the Summit interviews free for only 24 hours?

Our mission is to reduce the global burden of migraine through world-class education from leading experts. To do this, we travel to interview, film, edit, and produce these interviews. What is involved?

  • Access to world-class headache specialists is provided for free during the event each year—there is no requirement to pay anything, ever, while the event is live.
  • We do not ask for donations. Instead, we rely on the proceeds from sales of each year’s Summit to help keep the event running. This is only a very small percentage of all Summit viewers since the vast majority attend for free.
  • We donate up to 50% of our proceeds to migraine charity partners, with over $25,000 USD going to charities across three continents over the last few years.
  • The remaining proceeds go into costs and expenses, primarily filming, video production, and editing. The resources, infrastructure, website, contractors, and team required to produce the Migraine World Summit is significant.
  • The 2020 event, for example, produced over 18 hours of video and over 400 pages of transcripts.
  • The Migraine World Summit does not employ any full-time employees—most of our team members are volunteers.

Ultimately our goal is to make this event sustainable so it can be run year after year, reach more people, and make a positive difference for even more people affected by migraine. Free interview availability is limited to encourage a small percentage of people to purchase a copy of the Migraine World Summit, which helps keep the event running each year. We always welcome constructive suggestions on how we may better serve you.

How can I become an referral partner or affiliate?

Simply register your details on our affiliate page shown in the footer and we’ll send you everything you need to help share the Migraine World Summit, bring the migraine community together and raise funds in the process.

Do I need to wait for the emails, to watch the interviews?

No. You can access the interviews directly on the website. Interviews will open according to the schedule (4 per day) every day at 6:00 pm ET (Eastern Time, New York).

What if I don’t receive my daily email?

The daily emails are helpful reminders, but you can also access the interviews directly on our website. If you don’t receive your email within 1 hour of the Day opening (i.e. by 7:00 pm ET), please check your junk or spam folder and add us to your safe contacts. If our email is not in your inbox or spam folder, let us know by replying to this email.

What if the video doesn’t load or freezes?

We use an external service provider to host our videos. This ensures that you can watch in High Definition (HD) while thousands of others view simultaneously. Occasionally, a weak internet connection may cause the video to freeze or fail to load. If this happens, note how far into the interview you have watched and refresh the page. Then forward to where you left off.

What are the daily webinars?

The June Replay has a special bonus for anyone who paid for a copy of the 2020 Migraine World Summit - the opportunity to connect live with an expert during our online webinars that will take place daily at 5:00pm ET. These webinars are a great way to participate, ask questions, and get answers on topics specific to our current circumstances: telemedicine, isolation, finding calm in a crisis, and much more. Customers who have purchased any 2020 Access Pass will be able to join live. For all others, recordings will be released afterward on the website and via email. Click here for more details about the All Access or VIP Passes.

What is MHAM?

Each June, the headache, migraine, and cluster communities work together to recognize and celebrate National Migraine & Headache Awareness Month (#MHAM). It is our collective opportunity to raise awareness, address stigma, and build a stronger community of advocates. Information about the month, fundraising, and how you can get involved is available at www.migraineheadacheawarenessmonth.org

Why is the 2020 Migraine World Summit being replayed?

We heard how difficult things have been for so many families and individuals since the COVID-19 pandemic began. A significant proportion of people have found that isolation has led to an increase in migraine frequency or severity. Many households have come under financial stress or hardship with pay cuts and jobs furloughed or lost entirely. Access to health or emergency services and medications has also been affected. In many respects, those with migraine may be disproportionately impacted by the additional burden brought on by the pandemic. Given such exceptional and unprecedented circumstances, we were called to support those in need.

Can we access earlier summits? (2016-2019)

Yes, the earlier Migraine World Summits from 2016-2019 are available. Most interviews are as relevant today as when they first aired. As a registered visitor you can watch the first 2 days of each Summit in their entirety. For the remaining days you can enjoy a preview of each interview. As a paid member, you can watch all the interviews for that year's summit.

2019 Summit

2018 Summit

2017 Summit

2016 Summit

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